Update on Your Feedback/Complaints
We wish to appreciate your feedback and complaints received after the Aptitude Test, they will in no doubt ensure we continue to improve the effectiveness of our scholarship application, vetting and disbursement processes.
Most feedback were positive regarding the overall conduct of the test and the effectiveness of the testing server which handled all the test applicants smoothly (with very little network related issues).
Regarding complaints, about 40% of complaints (which makes up 3.7% of total Aptitude Test takers) centered on lower than expected scores. We take these complaints seriously, even though it only affected a small fraction of tested applicants. Other complaints included Missed Test Category where some applicants mistakenly submitted the test without answering a category or two; Unresponsive Test Screen (which was mostly a client-side device or browser issue), and Missed Test Date.
To this regard, we have done a thorough review of the test results and have made or will implement some adjustments as stated below:
- Lower Than Expected Score
a. As explained before the test, all activities regarding the test are logged. Some users had the habit of checking answers during the test and were detected, hence the next answered question was not graded.
b. Having said the above, users who left the test screen for very brief periods (5seconds or less) will have the missed answer regraded and added to their overall grade. (This decision was taken to account for possible brief network interruptions).
c. To clarify, there was no negative-marking in the test. - Missed Test Category
a. Test takers who submitted the test too early without seeing one or two categories will have the answered category graded over 100%, discarding the missed category.
b. Applicants in this complaint category will however be penalized 10% total grade.
c. Note that this applies only to applicants who did not see any question in the missed category and not to users who saw the questions and skipped them. - Unresponsive Test Screen
a. From the activities log, users in this category did not heed to using Chrome Browser for the Aptitude Test, as such, no action will be taken on our part. - Missed Test Date.
a. Applicants who missed their test dates during the test period were allowed to write on a different day. However, users who missed the test days altogether will not be allotted another date after the Grace Period (which was used to test visually impaired applicants).
b. Applicants who could not write the test will be contacted to write again in the second batch.
All applicants who sat for the test are advised to visit the Aptitude Test Zone to regularly check for any changes in grade percentage from now until 5th January when all result changes must have been effected.
Note that applicants who still fall short of the announced cut-off mark will be invited to rewrite the test in the second batch without payment of enlisting fee.
Applicants who score above the cutoff mark and passed document verification should expect a Scholarship Grant Notice in their official email from the 15th of January.
Once again, thanks for all the feedback.
Comments (53)
Wow, I hope they all followed the instructions for the test
Thanks for the consideration.
Thanks once again CRF
I’m grateful to see this updates on aptitude test, I was trying to verify my test result and it’s possible through the aptitude test zone,
I wished that I will be finally selected as a beneficiary of this program.
Thank you CRF
Thanks CRF for the change.
I can see a result update on the zone. I appreciate the review process.
Thanks CRF team for giving us clarity on the issues we did face. I hope we that did have issues of brief network interruptions can have our missed answers regraded…..Thanks alot CRF…..
It is really nice to know our complaints are being reviewed. Thanks a lot CRF for the transparency
We have nothing to say but thanks CRF we really appreciated your effort upon us once again thank you all.
You are welcome Dear
I wish to express my gratitude to CRF team,just seen my test result I pray I could be among the beneficiaries, thank you once again
Thank you CRF for taking our feedbacks seriously.
I hope to see the change in my own result.
Beautiful
Best wishes
We are so excited the way CRF are functioning properly so we have hope in you.thanks
Dear CRF,
I wish to express my regard to entire CRF team for your great effort towards the brighten the future of Nigerian students.
I really appreciated the team for considering our feedback and complaints.
Finally, I have seen my test result and I pray I could be among the beneficiaries of the scholarship.
Thank you once again
Thank you CRF for your efforts, transparency and for believing in us Nigerian Students.
Am really pleasesd to know that our complaint are being looked into. Thank you CRF.
Thank you CRH for considering our feedbacks and complaints. God bless you all.
This is really great! Thanks to CRF team. I really appreciate the proactive measures taken on our feedbacks and complaints. God bless you all. I also wish it is favourably effected.
Did u see ur score after you submitted? Please reply me
Thank you ones angain
😊😊
Even that the upgrade has been made, but my own result nothing have been changed. May Almighty bless CRF, may Almighty bless Nigerian student, May Almighty bless Nigerian.thanks
With due respect sir or mom.
Please consider our request and give us chance t participate in second batch.
Thanks to CRF, I have seen changes in the percentage. I pray I be a beneficiary of this.
More grease to your elbows TEAM CRF. I have seen my score after the review. Though I didn’t hit jack score. I must commend ur efforts. I await my second chance😊
Thank you CRF organization
We the applicants really appreciate the effort you have put in this
Thank you so much
Thank you crf very much for helping Nigerian student
Thank you so much CRF for reviewing and updating the score of my aptitude test. I’m extremely grateful
You are welcome
Let your faith guard you
Best wishes
Its good to know that those of us who passed the cut off arr not affected negatively after the review.
Fingers crossed.
Thanks
Whats your test scores Anita???
😊😊
God bless CRF
Thanks so much for the feedback update
CRF team
Thank you very much
It has been a great one. Thank you so much for the concern on Nigeria students more grease to your elbow
Thank you CRF for your assistance
Pls have you received any mail with regards to the payment for the scholarship?
Thanks you for your guiding
I tried reaching out to CRF both on WhatsApp and via email but no response
Please how do I upload my documents, because I have not been able to.
please where can someone practice that aptitude test?
Pls when is the test starting again?
Please.. will there be also August Mini disbursement ??
My test result is lower than expected, my phone had an issue of hooking up,touching pads and taking me out of the test page, but I went back as soon as the phone responded again, I don’t know if that could have been the problem..
Please can this be reviewed?
Why can’t you make this complaint before result was released?. Sincerely, you don’t have a point.
Besides, this time around; beneficiaries are selected based on what was uploaded and not by only result.
I didn’t think it was going to be a problem, but it’s fine though… No big deal
Thanks for the update
Good morning CRF, after reading the reasons for a low test score, I’m surprised because I didn’t leave my test page and I didn’t have network issues but still I didn’t get an expected score, does this mean that my complaints will stop there?
I miss my exams date due to network problem in kaduna, hoping for another chance from CRF.
0495
Glo
Thank you
Airtime gotten
Airtime recharged by me
Beautiful
Best wishes