Feedback/Complaints Portal Now Open
In the spirit of transparency and continuous improvement, the Feedback/Complaints Portal is now at your service. Your experiences, be they cheers or challenges, matter to us.
Recent Test Recap:
From November 6th to 10th, 2023, we witnessed the brilliant minds of Nigeria in action. Your intellectual prowess shone through, painting a positive picture of the potential within our community.
A Closer Look:
While most sailed smoothly through the test, we acknowledge a few concerns about underscores and client-side connection glitches. Those affected were promptly allowed to rewrite.
We verified that the server resources were enough to handle the predicted increase in traffic generated by the test as well as the gathering of logs required for grading and evaluations.
Why Your Feedback Counts:
Guidelines for Impactful Feedback:
Please note that thorough responses will be provided to cases with a significant result change, justifying a retake or showing a score shift of over 10%.
Help us help you! All concerns must be shared on or before November 25th, 2023.
Your input fuels our commitment to excellence. Click the link below to navigate to the Feedback/Complaints Portal and let your voice be heard!