Update on Your Feedback/Complaints (Batch C)

We wish to appreciate your feedback and complaints received after the Aptitude Test, they will in no doubt ensure we continue to improve the effectiveness of our scholarship application, vetting and disbursement processes.

As part of the College Relief Fund Scholarship Program’s commitment to a transparent and fair selection process, we have reviewed all complaints received regarding the just-concluded Aptitude Test.

It was concluded that all candidates who got a zero score should rewrite the test. This is because we believe such low scores might have been a legitimate browser or network related issue.

The above was the only blanket decision.

All other applicant’s complaints were handled on an individual basis after thorough checks on the logs of the test portal which included:

• Questions answers;
• Categories attempted/not attempted;
• Times candidate left the test portal;
• Screen-off breaks;
• Click targeting;
• Ambiant sound; and,
• Attention to instructions

Candidates who had marks deducted due to malpractice were not considered for further review beyond verification of the malpractice algorithm.

Candidates who skipped entire categories were also not considered for further review beyond verification of such actions.

Few candidates’ complaints were found to be legitimate and have been reviewed in accordance with our test committee’s recommendations.

All candidates who wrote the test are expected to visit the Aptitude Test Zone from their Dashboard for reviewed scores if any.

It is important however to state that for this Batch, there is no guaranteed cut-off mark for the test. However, the test scores will still play a role in the final selection. This is to say, we are taking a need-based-first approach in scholarship disbursement and will continue such beyond the current batch disbursement with the monthly Mini-Scholarship-Lists.

We appreciate all those who took out time to provide feedback and complaints and those who also provided admiration for the effectiveness of the testing portal.

Thank you.